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Tamara Shipley
VP Analyst
Gartner
Speaker Topics
- Process Improvement
Speaker Bio
Tamara Shipley is an analyst in Gartner's Finance practice focusing on finance process excellence & automation and technology-driven process improvement, particularly in the invoice to cash and procure to pay space. She leads Gartner's market research for invoice to cash / accounts receivable applications. Tamara brings extensive knowledge of end-to-end processing, global process ownership models, process improvement, process governance, shared services and business process outsourcing service delivery models to the role.
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Sessions
Monday, 24 March, 2025 10:15 AM - 11:00 AM AEDT
Ask the Expert: Get Started With Global Process Ownership
Tamara Shipley,
VP Analyst, Gartner
The global process ownership is a must-have role to ensure focus and accountability for standardizing and improving processes, and end-to-end processes like P2P, O2C and R2R. Join this session to get advice and answers from a Gartner expert on if and how a global process owner role can be of benefit to your organization and learn how to get started.
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Tuesday, 25 March, 2025 09:50 AM - 10:10 AM AEDT
Market Trends and Magic Quadrant Insights for Invoice-to-Cash Applications
Tamara Shipley,
VP Analyst, Gartner
Invoice-to-cash applications help organizations improve their collections processes, drive cash flow and enhance the customer experience. This session highlights how the market and vendors' product offerings are evolving and how finance leaders can identify vendors that best fit their digital transformation.
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Tuesday, 25 March, 2025 04:15 PM - 04:45 PM AEDT
Achieving Process Excellence Through Global Process Ownership: A Must-Have Role
Tamara Shipley,
VP Analyst, Gartner
The global process owner role is a must-have role in ensuring focus and accountability for standardizing and improving end-to-end processes like procure-to-pay, O2C and R2R that are often executed across functions, business units and geographies. This session outlines a GPO's key responsibilities and competencies, where they should report, how to kickstart a GPO program and how to measure their success.
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