Dan helps clients improve the digital employee experience (DEX) through research on various digital workplace technology management tools. These include DEX tools and Microsoft 365 Governance Tools.
Dan also leads the research that helps clients assess their digital workplace maturity and align it with their leadership's ambitions. With this knowledge, we can build a roadmap that prioritizes investments to achieve their mission-critical priorities. Advancing maturity often requires changes to the charter or remit, organization structure, job descriptions, processes, metrics and management tools. Dan covers them all.
Additional research areas include employee enablement to drive adoption and workforce digital dexterity, as well as managing Microsoft 365, Microsoft 365 Copilot, and other related topics.