Arj Bagga is a Vice President, Team Manager in Gartner's Business & Technology Insights team, working with clients across the areas of Human Capital, People Strategy, Change Management, Organization Design and Performance Management. Arj has developed a well-rounded, in-depth knowledge of progressive workforce strategies and trends through partnering with diverse organizations across the energy and utilities, retail, financial services, FMCG and government, and not-for-profits sectors among others. When working with clients to unlock the full power and potential of their workforce, his most rewarding experiences come from designing leading people and workforce solutions that tangibly drive business outcomes such as customer satisfaction, employee engagement and commercial performance. Moving forward, he continues to be excited at the prospect of leveraging cutting-edge people, process and systems ideas that help prepare businesses for transformational shifts related to the future of work.