Step into Your New Role with Confidence

Gartner IT Infrastructure, Operations & Cloud Strategies Conference in Sydney offers focused New To Role sessions to help you chart a clear path, accelerate your impact and avoid common pitfalls. Join peers and industry experts to sharpen your strategy and leadership skills from Day 1.

This experience includes:

Engage with infrastructure, operations, and cloud experts and peers in Ask the Expert sessions, clinics, workshops and roundtables to discover shared challenges. 

Imerse yourself in engaging sessions by Gartner experts and visionary leaders.

Meet one-on-one with a Gartner expert to give tailored guidance on your specific challenge and goal.

Featured New To Role sessions

Integrated into the wider conference agenda, the new to role sessions are designed for leaders who have recently moved into a new position. These sessions feature interactive discussions focused on the key priorities you’re likely to face as you step into leadership. You’ll also have opportunities for relaxed networking with peers from various regions and industries, making it easy to share experiences and strategies. 

New to Role Sessions

  • Being Comfortable in the Hot Seat: Having Cybersecurity Conversations With Executives: Join this session to find out how to leverage outcome driven metrics to support your security program. We will cover three challenging scenarios and how to articulate the risk at the appropriate level and provide the right level of risk awareness to your executive leadership and board of directors.
  • Leadership Vision 2026 Infrastructure and Operations: This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services.
  • New to Role Peer Meetup: Making an Impact: Come together for a discussion with peers to discuss effective strategies for making an impact as a new to role I&O leader. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
  • 5 Keys to Success as a New Head of I&O: Taking on a new role as the head of I&O is tough, whether moving in from another enterprise or stepping up internally, with multiple stakeholders across IT and the business who all have demands from you and are waiting for you to deliver. In this session, we will set out five key areas to focus on during your first year in role, that will help you succeed and grow your career.
  • Ask the Expert: What Heads of I&O Can Do to Make an Immediate Impact: New heads of I&O are under immense pressure to demonstrate success early in their tenure. This session describes the top three actionable steps they can take to make their organizations successful.
  • Ask the Expert: Elevating Infrastructure and Operations to the Boardroom: CIOs and I&O leaders feel that boardroom stakeholders often overlook crucial IT infrastructure and operations issues. To address this, CIOs and I&O leaders should strategically introduce these topics in boardroom discussions, highlighting their importance and establishing clear connections to both tangible and intangible business priorities.
  • I&O Skills: What's Needed Now, What's Needed in the Future: Today's teams frequently lack the skills required to proactively meet business needs. The rapid pace of ongoing transformations renders existing skills inadequate for many organizations. I&O leaders must prioritize development plans to cultivate the most essential skills within their teams. This session provides guidance on effective upskilling methods that benefit both employees and organizations.

“Worth every cent. One of the conferences I attend every year without fail. Highly recommend to all I&O Leaders.”

Gartner Conference Attendee