Explore this year’s tracks

View tracks for IT infrastructure and operation executives and dive into last year’s sessions while we work on the full 2026 agenda.

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      Conference Tracks at a Glance

      This year's conference theme is Accelerate Value. Deliver Intelligently. Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026 brings the world’s technology leaders together to hear top trends, find objective answers and explore best practices in topic coverage relevant to you. Gain the insights and guidance to create an effective pathway to the future and network with your peers. 

      A: Navigating Innovations and Disruptions

      This track examines how IT Infrastructure & Operations (I&O) leaders can empower their teams to drive organizational success by embracing innovation, and disruption.

      B: Transforming Cloud Platforms

      This track guides cloud leaders in developing and executing transformative strategies that harness the full potential of cloud platforms, ensuring they become powerful enablers of organizational goals and sustained competitive advantage.

      C: Modernizing Infrastructure to Strengthen Security and Resilience

      This track focuses on approaches to infrastructure modernization that embed security and resilience by design, enabling organizations to withstand disruption, reduce risk exposure, and support evolving business demands.
      Look back at 2025 conference sessions

      Lots of conference sessions were presented each day at the 2025 Gartner IT Infrastructure, Operations & Cloud Strategies Conference. While we work to develop this year's agenda, filter to see sessions that align with your role and interests.

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      Tuesday, December 02, 2025

      01:00 PM - 01:30 PM JST

      Emerging Use Cases of Agentic AI in I&O
      Cameron Haight, VP Analyst, Gartner
      Agentic AI will transform I&O by autonomously handling tasks like resource allocation, security and system optimization. It predicts and resolves issues in real time, cutting downtime and reducing human errors. Automating routine processes and adapting to complex environments, agentic AI boosts efficiency, scalability and resilience, enabling IT teams to focus on innovation and strategic growth. ... Show More Show Less

      01:00 PM - 01:30 PM JST

      Geopolitical Impact on Software and Cloud Contract Negotiation
      Tsuyoshi Ebina, VP Analyst, Gartner
      Geopolitical risks can lead to reduced business continuity, enforcement of information protection regulations, price increases and currency fluctuations, which in turn affect software and cloud contract service levels, data protection clauses and pricing. This session will help to address these impacts for CIOs and other IT leaders. ... Show More Show Less

      01:00 PM - 01:30 PM JST

      How to Replace VMware in the Enterprise Data Center
      Paul Delory, VP Analyst, Gartner
      Broadcom's acquisition of VMware has increased prices, uncertainty and risks. Many VMware customers are looking for alternatives. We discuss a detailed, step-by-step plan for migrating off VMware. This includes scoping the move, selecting alternatives, designing and sizing, replacing missing capabilities, migrating VMs, optimizing both new and any remaining VMware environments, and translating operations. ... Show More Show Less

      01:00 PM - 01:30 PM JST

      Reduce Cost and Improve Your Service Desk Performance Simultaneously
      Joe Rogus, Director Analyst, Gartner
      Discover how shifting the service desk's focus from merely resolving incidents to predicting and preventing them can lead to significant cost reductions and improvements in staff productivity. This session will delve into innovative approaches and techniques that enable CIOs and I&O leaders to transform their service desk into a strategic asset. ... Show More Show Less

      02:30 PM - 03:00 PM JST

      Avoiding the Top Mistakes in Your Cloud Strategy
      Ted McHugh, Sr Director Analyst, Gartner
      Many organizations think they have a working cloud strategy or lack one altogether. They often consider IT's needs without input from other parts of the organization. Likewise, they often operate under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents. ... Show More Show Less

      02:30 PM - 03:00 PM JST

      How to Adopt Agile and Product Mindsets to Transform Infrastructure & Operations
      Hassan Ennaciri, Sr Director Analyst, Gartner
      Infrastucture and Operations leaders often struggle to firstly adopt successful agile ways of working and to also then build on this in their teams to deliver on the expected iterative product mindsets as they adopt more of a platform led delivery model of their services. This session helps set and build on the agile practices foundations to enable a product iterative led approach ... Show More Show Less

      02:30 PM - 03:00 PM JST

      Top 10 Reasons Why Generative AI Projects Fail and How to Fix It
      Wataru Katsurashima, VP Analyst, Gartner
      More than 50% of generative AI projects fail. This session will help I&O leaders learn the common causes of failure and understand best practices for mitigating those failures and scaling AI across the enterprise. ... Show More Show Less

      04:45 PM - 05:15 PM JST

      Democratization of Digital Delivery: Its Governance and Skill Developments
      Masaki Suzuki, VP Analyst, Gartner
      Interest in the democratization of digital delivery is growing in Japan, particularly in process and task automation using various technologies like AI agents. However, the advancement of this trend faces significant challenges, especially in governance and talent development/empowerment. In this session, we present key considerations for advancing the democratization of digital delivery and discuss potential solutions to these challenges. ... Show More Show Less

      04:45 PM - 05:15 PM JST

      I&O Skills: What's Needed Now, What's Needed in the Future
      Mark Margevicius, VP Analyst, Gartner
      Today's teams frequently lack the skills required to proactively meet business needs. The rapid pace of ongoing transformations renders existing skills inadequate for many organizations. I&O leaders must prioritize development plans to cultivate the most essential skills within their teams. This session provides guidance on effective upskilling methods that benefit both employees and organizations. ... Show More Show Less

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      “As an I&O lead, I learned about the concept and importance of FinOps, which I hadn’t considered before. I plan to apply the financial concepts and implementation frameworks introduced as we advance our cloud initiatives.”

      Chief Engineer, Technology and Telecom

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