All 2026 Conference Sessions

Gartner IT Symposium/Xpo™ 2026 dives deep into key topics for CIOs and IT leaders around AI, executive leadership, cybersecurity, operating models and more to help you address your organization's mission-critical challenges.

2026 Conference Theme

Ignite Intelligence

AI is no longer a differentiator - it's now part of the foundation. CIOs must take the artificial out of intelligence, combining human ingenuity with AI to unlock value, drive agility, and navigate disruption. A human-centered approach is key to leading the intelligent enterprise.

Explore our conference sessions below, all developed with this theme in mind. 

Hear from past attendee on the value of attending and why they consider this the must-attend conference of the year. 
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Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Gartner Conference Navigator.

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Monday, 14 September, 2026

02:15 PM - 04:15 PM AEST

CIO Circle Research Discussion: Reinvent the Technology Operating Model for a World Beyond IT
Neil Osmond, Distinguished VP Analyst, Gartner
AI and democratized tech are breaking traditional IT operating models. Tech creation now extends beyond IT, but CIOs retain accountability, creating a leadership paradox as responsibility grows while control shrinks. Learn how CIOs can close this gap by redesigning operating models: shift from project- to product-centric delivery, focus on orchestrating enterprise capabilities via platforms, embedded governance, and clear human-AI decision models for safe, effective tech environments. ... Show More Show Less

02:15 PM - 02:45 PM AEST

IT2030: Expose the C-Suite Tensions That Could Derail Your AI Ambitions
Neha Kumar, Sr Director Analyst, Gartner
IT's role is rapidly transforming, and legacy operating models are no longer fit for purpose. The post-AI job redesign effort, agentic AI and global instability are forcing CIOs and their peers to accept that they can no longer succeed without coleading change. Join this session to learn the essential steps to reimagine your operating model for this new era and secure IT's future. ... Show More Show Less
Tuesday, 15 September, 2026

02:15 PM - 03:45 PM AEST

CIO Circle Workshop: Build and Visualize Your Business Capability Model
Andrew Holcombe, Sr Executive Partner, Domains, Gartner
Corey Snell, Sr Executive Partner, Gartner
Business capabilities are key to connecting strategy with execution, but CIOs often struggle to use them effectively. This workshop will help you develop a business capability model that reflects business goals, supports the development of prioritization heat maps and guides the creation of informed investment decisions. ... Show More Show Less
Wednesday, 16 September, 2026

10:00 AM - 11:30 AM AEST

CIO Circle Workshop: Assess and Adapt Your Operating Model for the AI Era
James Lord, VP, Executive Partner, Gartner
Sean Elwick, Sr Executive Partner, Gartner
Technology is at an AI inflection point. To unlock the demand of AI’s enterprisewide value, the IT operating model must be reimagined with more agility, adaptive governance and stronger decision quality. This workshop will empower you with steps to redesign a more flexible operating model, shifting IT from an enabler to a value creator and allowing CIOs to lead as critical business partners. ... Show More Show Less

10:00 AM - 10:30 AM AEST

Strategic Operating Model Transformation: Mapping the Multiyear ITOM Journey
Neil Osmond, Distinguished VP Analyst, Gartner
IT operating model (ITOM) transformation is a complex, multiyear journey. This session adopts a long-term perspective, guiding IT leaders on how to initiate and lead successful transformations. Attendees will review detailed ITOM transformation charts that map workstreams, phases and key activities, providing a practical roadmap for sustained organizational change. ... Show More Show Less

11:45 AM - 12:15 PM AEST

Avoid the Antipatterns of Product Management
Neha Kumar, Sr Director Analyst, Gartner
Product antipatterns are common approaches that seem effective in the short term but ultimately undermine desired results. This session uses findings from Gartner’s 2025 State of Agile and Product Transformations survey to show CIOs the costs of common antipatterns and the proper patterns to follow instead. ... Show More Show Less

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“The sessions at IT Symposium have been of great benefit to our organization. The keynotes and overall speakers offer an innovative but practical view of today’s technical landscape. I would recommend to any technology leader.”

Ingrid Schnell
Head of Strategy and Architecture, AICD

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