All 2026 Conference Sessions

Gartner IT Symposium/Xpo™ 2026 dives deep into key topics for CIOs and IT leaders around AI, executive leadership, cybersecurity, operating models and more to help you address your organization's mission-critical challenges.

2026 Conference Theme

Ignite Intelligence

AI is no longer a differentiator - it's now part of the foundation. CIOs must take the artificial out of intelligence, combining human ingenuity with AI to unlock value, drive agility, and navigate disruption. A human-centered approach is key to leading the intelligent enterprise.

Explore our conference sessions below, all developed with this theme in mind. 

Hear from past attendee on the value of attending and why they consider this the must-attend conference of the year. 

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Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Gartner Conference Navigator.

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Monday, 14 September, 2026

11:15 AM - 11:45 AM AEST

Magic Quadrant Power Session: Agentic Coding and AI-Augmented Software Testing Tools

Manjunath Bhat, Distinguished VP Analyst, Gartner
AI-augmented software engineering tools are context-aware, data-driven and increasingly autonomous tools, enabling faster delivery of higher quality products. We discuss findings from Gartner's Magic Quadrants for agentic coding and AI-augmented software testing tools. Learn how Gartner defines these markets, the mandatory and common product features, the best vendors for your organization, the main use cases, and how complementary these solutions are. ... Show More Show Less

03:00 PM - 03:30 PM AEST

Evaluating AI in CRM: What Vendors Really Offer

CRM continues to be a "buy market" in the Agentic era. Gartner forecasts 80% of vendors will integrate agentic AI by 2026, and AI-CRM spend will exceed non-AI CRM by 2028. Existing vendors enhance AI against 1000+ emerging AI-native challengers. Organizations will need to selectively adopt AI-native solutions. The session examines established and AI-native capabilities, advising CIOs on selection. ... Show More Show Less
Tuesday, 15 September, 2026

04:00 PM - 04:30 PM AEST

Microsoft 365 vs. Google Workspace: Reducing Cost and Improving Leverage and the GenAI Effect

Domenico Scriva, Sr Principal Analyst, Gartner
Microsoft 365 has dominated the desktop for over 30 years, but Microsoft is pushing costs ever higher and GenAI is changing the way people work, potentially upending the status quo. This session will explore the costs and benefits of revisiting one of the most expensive areas of the IT budget. ... Show More Show Less
Wednesday, 16 September, 2026

10:00 AM - 10:20 AM AEST

Hype Cycle for Agentic AI, 2026(Inaugural Edition)

Erick Brethenoux, Distinguished VP Analyst, Gartner
This session will introduce the innovation in AI agents and agentic AI using the inaugural Hype Cycle for Agentic AI. Show Less

11:45 AM - 12:15 PM AEST

Top Strategic Trends in Software Engineering for 2026

Manjunath Bhat, Distinguished VP Analyst, Gartner
Thriving in times of intense economic and social volatility requires organizations to find new ways to empower their software engineering teams to increase productivity, efficiency and effectiveness. This session will provide Gartner’s latest and best guidance on the actionable trends that software engineering leaders and their teams should be tracking in 2026 and beyond. ... Show More Show Less

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“The sessions at IT Symposium have been of great benefit to our organization. The keynotes and overall speakers offer an innovative but practical view of today’s technical landscape. I would recommend to any technology leader.”

Ingrid Schnell
Head of Strategy and Architecture, AICD

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