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Neil Osmond
Distinguished VP Analyst
Gartner
Speaker Topics
- Culture and Change Management
- Operating Models
- Executive Leadership
Speaker Bio
Neil Osmond is a Vice President, Distinguished Analyst in Gartner's CIO Business and Technology Insights Practice, where he supports CIOs and executive leaders by providing targeted recommendations for driving enterprise change and addressing issues related to strategy, transformation, operating models and governance. He works to distill practical lessons from accomplishments and missteps, and communicate them in ways that inspire executive action and accelerate decision making.
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Sessions
Monday, 14 September, 2026 04:45 PM - 05:15 PM AEST
2026 Gartner Executive Survey: What the C‑Suite Really Thinks About Technology Leadership
Neil Osmond,
Distinguished VP Analyst, Gartner
The biggest shift in technology leadership isn’t happening in IT — it’s happening in the minds of the executives who think they own it. Join us for a debrief on the latest Gartner Executive Survey that uncovers how the C-suite views the future of technology leadership and provides CIOs with actionable insights to strengthen their influence, align executive expectations and elevate the strategic role of IT across the enterprise.
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Wednesday, 16 September, 2026 10:00 AM - 10:30 AM AEST
Strategic Operating Model Transformation: Mapping the Multiyear ITOM Journey
Neil Osmond,
Distinguished VP Analyst, Gartner
IT operating model (ITOM) transformation is a complex, multiyear journey. This session adopts a long-term perspective, guiding IT leaders on how to initiate and lead successful transformations. Attendees will review detailed ITOM transformation charts that map workstreams, phases and key activities, providing a practical roadmap for sustained organizational change.
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