Nathan Hill is a Chief of Research with Gartner's Infrastructure & Operations (I&O) Research. He researches and sets the direction and framework for research across all I&O domains, including Cloud and Edge Computing, AI & Machine Learning, Automation, Infrastructure Agility, IT Operations, DevOps, Digital Workplace I&O, and IT Service Management. He has been the Global Conference Chair for Gartner I&O events (physical and virtual). He frequently works with and advises executives, globally, in large and small enterprises, investors, governments, technology and service providers.