All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dove deep into key topics for digital workplace around enhancing digital employee experience, leveraging GenAI, improving technology adoption and more.

Session Takeaways

Dive into some of the key takeaways you may have missed from Gartner Digital Workplace Summit 2026.

Gartner Opening Keynote: The Human Compass: Chart Your Course to an AI-Native Workplace

Speakers:

Max Goss, Sr Director Analyst

Erin Pierre, Sr Principal Analyst

 

  1. Trust, not technology maturity, is the primary barrier to workplace AI adoption. Executive pressure and vendor hype accelerate deployment, but employees experience AI as something happening to them rather than with them, driving resistance and low adoption.
  2. Three navigation waypoints center organizational strategy: trust, govern, and empower. Organizations must keep employees at the center by avoiding narrow focus on tools or vendor hype.
  3. Governance must enable, not restrict. Intelligent, cross-functional, risk-based controls with guardrails replace hard restrictions, allowing AI agents to safely collaborate with humans under adaptive frameworks.

 

Related research: The Human Compass: Chart Your Course to an AI-Native Workplace

Gartner Keynote: "Lead With Impact: North Star DEX Leaders

Speakers:

Tori Paulman, VP Analyst  

Dan Wilson, VP Analyst

  1. Over 80% of digital workplaces are stuck in low maturity, while CIOs expect transformational outcomes, creating an ambition impossible gap that demands decisive leadership.
  2. An emerging class of north star digital employee experience (DEX) leaders stand out by anchoring on strategies in outcomes: clear value metrics, direct linkage to business results, and sustained executive and stakeholder commitment.
  3. North star DEX leadership requires a mindset shift, structured listening strategy, broader stakeholder engagement and alignment, and outcome-focused value stories that tie DEX investments to measurable business impact.

Related research: Lead With Impact: Becoming a North Star DEX Leader

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      Hundreds of conference sessions were presented each day at the 2026 Gartner Digital Workplace Summit. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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      Monday, March 23, 2026

      09:30 AM - 10:15 AM PDT

      Gartner Opening Keynote: The Human Compass: Chart Your Course to an AI-Native Workplace
      Max Goss, Sr Director Analyst, Gartner
      Erin Pierre, Sr Principal Analyst, Gartner
      Many organizations are on a journey that requires more than just speed, it demands a clear sense of direction. A journey to elevate human potential, especially in a world focused on AI. To prepare your organization and employees for an AI native workplace, digital workplace leaders must stop just chasing tools and vendor hype and instead empower their employees to thrive in this new world. To do this, leaders must focus on four key areas: Trust, Governance, Empowerment and Re-imagination. Join us as we discuss how to enable leaders and employees to thrive in the AI native era. ... Show More Show Less

      05:15 PM - 06:00 PM PDT

      Guest Keynote: Storytelling for Business
      Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios
      Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 30-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point. ... Show More Show Less
      Tuesday, March 24, 2026

      09:00 AM - 09:45 AM PDT

      Gartner Keynote: Lead With Impact: North Star DEX Leaders
      Tori Paulman, VP Analyst, Gartner
      Dan Wilson, VP Analyst, Gartner
      Step into the future of DEX and Digital Workplace leadership with Gartner Vice President Analysts Tori Paulman and Dan Wilson. In this forward-looking keynote, discover the four, essential qualities that define North Star DEX leaders: empathy, promise, outcomes, and a DEX leadership mindset. Learn from real-world examples and industry trailblazers as you explore how to set your DEX ambition, foster trusted business partnerships, and craft a strategic unified DEX vision that elevates your role in delivering better business outcomes. You will leave this keynote ready to chart your path to become the DEX leader of tomorrow. ... Show More Show Less

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      “The topics covered in the sessions are instrumental in shaping my strategy for the next three years. The networking opportunities have been incredibly useful, allowing me to hear directly from peers about how they are solving common problems.”

      Christian Perez
      Director, Enterprise Collaboration, Flex

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