Adam Palmer,
Chief Information Security Officer, First Hawaiian Bank
In 2025, a mid-size U.S. bank faced a familiar CISO challenge: a fragmented security stack, rising operational costs, and increasing board pressure for clearer cyber risk insight. This session presents a real-world practitioner case study of how security optimization, approached as an operating model transformation rather than a tooling exercise, changed both operational outcomes and executive confidence. Attendees will hear what worked, what didn’t, and how disciplined focus on outcomes led to measurable cost reduction, improved accountability, and stronger board trust in the organization’s cybersecurity program.
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