How to make a hotel reservation:
At this time, the Gartner hotel reservation site is closed. To inquire about hotel availability, or to change or cancel an existing reservation, please contact the Gartner IT Symposium/Xpo hotels directly starting at 9:00 a.m. BST on Friday, October 23rd, 2026 and reference the “Gartner IT Symposium/Xpo.” Please note that changes to existing reservations are subject to hotel availability. If you are making a new reservation, the discounted rates are subject to hotel availability.
Gartner is providing hotel accommodations at several local hotels. View the complete list of our hotel partners for more details as well as important information on rates and minimum night stays.
If rooms are not available at our partner hotels, you can use the link provided below to explore alternative options in the area. Please note that Gartner does not provide shuttle service to these properties.
Alternative Hotel Options
PLEASE NOTE: YOUR USE OF THE HOTEL(S) WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE HOTEL(S) WEBSITE IS AT YOUR DISCRETION. Gartner neither endorses nor is affiliated with the third-party websites or resources listed on the Hotel(s) Website and accepts no responsibility for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites listed on the Hotel(s) Website, you do so entirely at your own risk and subject to the terms and conditions of those websites.
How to make a special request for your reservation:
Special requests, such as bed type, proximity to elevators, having a fridge in room, etc can be entered when you make your booking. Note that all requests are based on hotel availability and are not guaranteed
If you have any accessibility needs, please contact us at GlobalConferences@gartner.com. We are committed to providing a welcoming and inclusive conference experience for all participants and will work with the hotel to accommodate you.
Hotel cancellation policy:
All reservations are subject to a non-refundable deposit equal to 1 night’s stay before Monday, October 12, 2026. This can only be waived if the reservation is canceled within 3 business days of the time of booking and prior to the cutoff. After Monday, October 12, 2026, the hotel will charge you for the non-refundable deposit equal to your full night’s stay.
Failure to check-in on your scheduled arrival date will result in the cancellation of your entire reservation and will be subject to the cancellation penalty.
Please email GlobalConferences@gartner.com if you are no longer planning to attend the conference, so we can cancel your registration.
Hotel confirmation number:
The hotel can issue you an email with your confirmation details upon request after Friday, October 23rd, 2026.
Hotel deposits and payment:
After Monday, October 12, 2026, all reservations are subject to a non-refundable deposit equal to your full night’s stay.
If you need a receipt for this charge, it can be provided from the hotel directly after Friday, October 23rd, 2026.
If you want to change the method of payment for this deposit, this can be done using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Friday, October 23rd, 2026. *Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
Pre-authorization for incidentals charges:
Upon check-in, the hotel may require a pre-authorization on your credit card. This will be disclosed in your hotel confirmation email from the hotel.Note that this amount varies by hotel. Any unused authorized funds will be released back to you between 3-5 business days after your departure. Because of this hold, it is recommended that you use a credit card for these authorizations so that your personal funds on your debit card will not be affected during your stay.
Pre-paying hotel charges:
You can pre-pay or have someone else pay for your hotel reservation using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Friday, October 23rd, 2026. *Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
Potential hotel booking scams to be aware of:
It is possible that you may receive phone calls, emails or see websites from unaffiliated organizations and individuals who claim to be acting on behalf of Gartner and offer assistance booking a hotel room for the conference. Please note that Gartner has not authorized them, or anyone else, to contact you on our behalf.
Gartner does not recommend that you do business with them or provide them with your contact or payment information or other personal details. If you choose to do so, you solely assume the risk. A list of known unaffiliated organizations, web sites and individuals may be found here: Fraudulent Hotel Providers.
If you have questions or would like to report a scam attempt, please email ConferenceFraudulentProviders@gartner.com.
Gartner contact info for additional questions:
For additional assistance, please contact the Gartner Conferences team at +44 80 0066 8209. You can also access a list of our global numbers here.