All 2026 Conference Sessions

Gartner IT Symposium/Xpo™ 2026 conference dives deep into key topics for CIOs and IT leaders around AI, executive leadership, cybersecurity, operating models and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Ignite Intelligence

AI is no longer a differentiator — it’s now part of the foundation. CIOs must take the artificial out of intelligence, combining human ingenuity with AI to unlock value, drive agility and navigate disruption. A human-centered approach is key to leading the intelligent enterprise.

Explore our conference sessions below, all developed with this theme in mind.

Hear from long-term Gartner IT Symposium/Xpo attendees on why they keep coming back.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 09 November, 2026

11:30 AM - 12:15 PM CET

Ask the Analyst: Transforming the Technology Operating Model
Peter Skyttegaard, VP Analyst, Gartner
In the age of AI, the people, process and technology framework is insufficient. Humans are no longer the sole actors, linear processes do not support AI dynamics and technology is no longer the sole tool. CIOs must reframe their approach to operating models around actors, assets and approach in order to succeed. ... Show More Show Less

11:30 AM - 01:30 PM CET

CIO Circle Research Discussion: Reinvent the Technology Operating Model for a World Beyond IT
Jaime Capella, Distinguished VP Analyst, Gartner
AI and democratized tech are breaking traditional IT operating models. Tech creation now extends beyond IT, but CIOs retain accountability, creating a leadership paradox as responsibility grows while control shrinks. Learn how CIOs can close this gap by redesigning operating models: shift from project- to product-centric delivery, focus on orchestrating enterprise capabilities via platforms, embedded governance, and clear human-AI decision models for safe, effective tech environments. ... Show More Show Less

11:30 AM - 11:50 AM CET

Magic Quadrant for Document Management Overview
Rachel O'Farrell, Director Analyst, Gartner
Let us introduce you to the Magic Quadrant for document management. Document management tools are a foundational technology deployed by enterprises to enable and automate content-centric activities. This overview session provides an introduction to the leaders, challengers, visionaries and niche players in document management. ... Show More Show Less

01:10 PM - 01:30 PM CET

WalkMe: Powered by People —The Human Layer of the Agentic Enterprise
Ofir Bloch, Vp, Corporate Marketing, WalkMe
To build a scalable agentic enterprise, employees need the guidance, guardrails, and confidence to execute AI workflows accurately.IT leaders need telemetry to manage deployment and control costs.This session shows how the human layer determines whether the AI operating model will succeed. Learn how to create human-AI collaboration across applications, govern agentic workflows at the point of work, and move enterprise AI from pilot to production. ... Show More Show Less

02:00 PM - 02:30 PM CET

Atlassian: How Neta & Axpo Modernized Enterprise Service Delivery with AI to Cut MTTR & Costs
Daniela Ciccomartino, Head of Product Solution & System Integr, Neta
Anita Charkot-Kozakiewicz, Enterprise Service Management Lead, Axpo
Sergiu Petean, Field CTO, Atlassian
AI is moving from ITSM proof of concept to operating model. In this CIO fireside chat, Neta and Axpo leaders share how they modernized legacy platforms, improved knowledge and data foundations, and used Atlassian’s tools to reduce MTTR, escalations, release cycles, and operational overhead while scaling AI responsibly. ... Show More Show Less

03:00 PM - 04:30 PM CET

CIO Circle Workshop: Assess and Adapt Your Operating Model for the AI Era
Torbjørn Lussand, Sr Executive Partner, Gartner
Johan Nilsson, Executive Partner, Gartner
Daniel Cali, Executive Partner, Gartner
Technology is at an AI inflection point. To unlock the demand of AI’s enterprisewide value, the IT operating model must be reimagined with more agility, adaptive governance and stronger decision quality. This workshop will empower you with steps to redesign a more flexible operating model, shifting IT from an enabler to a value creator and allowing CIOs to lead as critical business partners. ... Show More Show Less

03:35 PM - 03:55 PM CET

HCLTech: Building the AI Enterprise — An Operating Model for AI at Scale
Join HCLTech to explore how enterprise leaders scale AI across their operating models. We'll examine practical strategies to link AI investments to value, sequence governance ahead of autonomy, and redesign work at the task level. Attendees will walk away with an operating model framework for prioritizing AI initiatives, a view of which capabilities to build first, and a practical way to assess where their own programme is capped. ... Show More Show Less

05:00 PM - 05:45 PM CET

Insurance Roundtable: Reinventing the Operating Model for AI and Geopolitical Disruption (Multi-group)
Markus Elsbroek, Sr Executive Partner, Gartner
Vaclav Spana, Sr Executive Partner, Gartner
Alessandro Cugno Garrano, VP, Executive Partner, Gartner
Philip Baulch, Sr Executive Partner, Gartner
Today's technology operating model must be optimized for speed and adaptability to keep up with rapidly evolving AI innovation and geopolitical volatility. Share learnings with peers during a Gartner-facilitated group discussion on prioritizing the competing pressures to modernize, integrate and enable a more adaptable and resilient organization in the insurance industry. ... Show More Show Less

05:00 PM - 05:45 PM CET

Oil and Gas Roundtable: Reinventing the Operating Model for AI and Geopolitical Disruption
Reidar Hauge, Sr Executive Partner, Gartner
Alaa Zaher, VP, Executive Partner, Gartner
Today's technology operating model must be optimized for speed and adaptability to keep up with rapidly evolving AI innovation and geopolitical volatility. Share learnings with peers during a Gartner-facilitated group discussion on prioritizing the competing pressures to modernize, integrate and enable and more adaptable and resilient organization in the oil and gas industries. ... Show More Show Less

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"I think the most valuable aspect of coming to Gartner for me, is just the exposure to so much expertise in such a small amount of time. I can come for four days and get months worth of content in terms of the quality of insight"

Tracey Jessup
Chief Transformation Officer, De Montfort University

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