Ingrid Laman is a Vice President of Business and Technology Insights in the Human Resources Group at Gartner. Ms. Laman is responsible for interfacing almost continuously with Chief Human Resource Officers, Heads of Talent Management, and other senior HR executives to advise them on HR strategy and functional management, leadership and manager effectiveness and succession planning. As part of her day-to-day responsibilities, she writes research on C-suite succession management, C-suite leadership capabilities, turnover and organizational culture strategies, and change leadership. As part of her daily responsibilities, she fosters deep, broad relationships with individuals, applying and packaging Gartner's resources to meet their challenges; and sensing patterns among customer needs to drive the research agenda and event calendar.
Additionally, she is responsible for supporting commercial meetings in conjunction with revenue partners. She is also responsible for overall contract value outcomes for the programs they support. Her key responsibilities are: Developing research aligned to clients’ most pressing priorities, applying expansive knowledge of Gartner research to help resolve high-value business problems for clients, managing and developing analyst strategy for a portfolio of member companies, assumes a leadership role in defining the research agenda and in product development activities, actively shaping the direction of ongoing research and product creation projects; participating in and providing feedback during checkpoint meetings and other stages of the strategic research process and supports revenue functions to diagnose issues and deliver insights and values in the moment.