Published: 15 May 2026
AIを組み込んだビジネス・チャットやWeb会議は多くの組織で当たり前のものとなり、さらに特化したユースケースで利用されるタスク管理やビジュアル・コラボレーションといった機能の活用が進んでいる。さらにこうした機能には、スイート製品よりもその機能に特化した製品が導入される傾向がある。アプリケーションの統括責任者は、Gartnerの利用度・満足度両面の調査結果を参照してこうした変化を把握し、デジタル・コラボレーション環境の強化に取り組まれたい。
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