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Gartner Expert
Akif Khan
VP Analyst
Akif Khan, Ph.D, is a VP Analyst within Gartner Research focused on:
(1) Identity verification in digital channels: how do you gain sufficient confidence in the identity of a user?;
(2) Deepfake detection: how do you detect the use of deepfakes across a range of cybersecurity use cases?
(3) Preventing account takeover (ATO): how do you detect and stop attackers accessing a victim's account?;
(4) Bot/agent management: how do you manage bots and AI agents on customer-facing interfaces?;
(5) Cybersecurity aspects of agentic commerce.
Previous experience
Previously, Dr. Khan has designed and implemented online payment and fraud prevention solutions for retailers globally while serving in leadership roles at companies such as Visa, CyberSource, Bitnet and Loylogic where he has been responsible for a wide variety of functions including product management, strategy, sales, marketing, professional services and managed services, in addition to thought leadership and industry evangelism.
Professional background
Visa/CyberSource, Senior Director, 10 years
Bitnet, Chief Commercial Officer, 2 years
Loylogic, Head of PointsPay, 2 years
Areas of coverage
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Identity and Access Management
Education
B.Sc., with honors, Chemistry, First Class, University of Bath, U.K.
Ph.D., Polymer and Colloid Chemistry, University of Sussex, U.K.
Top Issues That I Help Clients Address
Verifying identity of a user in digital channels or voice channels
Building a layered approach to preventing account takeover (ATO)
Deepfake detection and mitigation in cybersecurity use cases
Mitigating cybersecurity risks of bots and AI agents on customer-facing interfaces
Understanding the emerging cybersecurity risks of agentic commerce