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Gartner Expert
Arthur Mickoleit
Director Analyst
Arthur Mickoleit is a Director Analyst for Digital Government at Gartner, advising government leaders on digital transformation, public sector innovation, citizen experience, and service delivery. His insights focus on topics like digital identity, digital maturity, service design, digital sovereignty, and open data.
Previous experience
Before joining Gartner in 2017, Arthur advised national governments across EMEA and served organizations such as SIGMA and the European Commission as a subject‑matter expert. Previously, as policy analyst at the OECD, he contributed to the development of international policy standards like the OECD Recommendation on Digital Government Strategies (2014) and the OECD Recommendation on ICTs and the Environment (2010).
Professional background
Independent advisor, Digital government transformation and service delivery, 3 years
OECD, Digital government policy analyst, 8 years
SAP, Young professional, 3 years
Areas of coverage
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Global Government Technology Insights
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Product Strategy and Go-to-Market Execution in Industries
Education
M.A., Political Science, University of Manchester
B.A., Business Administration and Computer Science, Berufsakademie Mannheim/Open University
Top Issues That I Help Clients Address
Digital government
Government transformation, citizen experience, open government.
Digital identity
Innovation, open data, public sector challenges .
Life events, human-centered design