Derek Frost is a VP, Analyst focused on key technology capabilities that support commercial/SME banking, digital client engagement, and sustainability/ESG. His specific coverage areas encompass commercial banking loan origination, cash management, trade finance/supply chain finance solutions, AI in lending, and technologies for tracking bank climate risk and financed emissions. Derek also works to support bank CIOs with technology and data insights for expanding credit to underserved businesses. He assists bank CIOs and product leaders at technology and service providers in understanding key commercial banking line-of-business priorities and in meeting banks' sustainability objectives. At the same time, he helps commercial banking leaders understand and prioritize the technology solutions that can help them meet their business goals.
Derek has an extensive background in helping financial services executives achieve their mission-critical priorities. His industry career started at the Advisory Board Company, where he delivered research to banking and insurance clients through workshops and presentations. Then, at CEB, he provided research-based insights and guidance to commercial and retail banking leaders in one-to-one, small group, and large conference settings across a global client base.
From 2018 to 2022, he led Gartner's Executive Circles for leaders of retail banking operations and small business banking at the leading banks in North America, sharing research insights and facilitating peer discussions about technology and business challenges. He currently supports a diverse, global group of executives, including bank CIOs, business unit executives and technology and service providers.
CEB, Senior Director and Executive Advisor, 18 years
Advisory Board Company, Director, 3 years
University of Connecticut, Lecturer, 3 years
Financial Services Industry Business Insights
Product Strategy and Go-to-Market Execution in Industries
Banking and Investment Services Industries Technology Insights
Ph.D., University of Connecticut
M.S., Southern Connecticut State University
B.A., University of North Carolina-Chapel Hill
Help bank CIOs select commercial banking loan origination and credit decisioning technology
Help bank CIOs select cash management and trade finance technology
Guide bank CIOs in using technology and data to track bank loan portfolio climate risk and financed emissions, bank IT CO2 footprint
Guide bank CIOs in using data and analytics platforms to increase retail and SME client engagement
Guide bank CIOs on use of AI and emerging technology to support commercial banking lending and trade finance