Gartner Expert

Roland Johnson

Sr Director Analyst

Tech Go-to-Market Analyst specializing in: Go-to-market for Tech CEO, Sales Process for Tech CEO, Tech Buying Behavior, Tech Buyer Enablement, Sales Effectiveness, Messaging & Differentiation.

Previous experience

Sales leadership and New Product introductions for large SaaS vendors, and Sales / General Management for start-up tech vendors.

Professional background

Office Shadow Inc, President, 5 years

SAP, Sales Director: New Products , 3 years

J.D. Edwards , Business Unit Manager, 2 years

Areas of coverage
  • Tech Buying Priorities and Motivations

  • Go-to-Market

  • Demand Generation and ABM Strategy

  • Customer Acquisition

  • Customer Expansion and Engagement

Education

Masters in Physics, Oxford University

MBA, Warwick University

JD, Northwestern California University

Taught Finance and Markets (MSc), Warwick University

Taught Business Strategy (MBA), University of Toronto

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Top Issues That I Help Clients Address

01

Understand Customer Buying Journey: problem identification, needs assessment, supplier evaluation, value assessment, total cost of ownership, due diligence, negotiation

02

Improve sales effectiveness: sales process, sales agents, sales presentations, business discovery, product demonstrations, value messaging, ROI

03

Positioning, messaging, and sales content: optimizing content to drive action, problem-based messaging, developing positioning statements, embedding messaging into sales

04

Improve sales enablement

05

Sales tools and technology